Refund Policy

We strive to provide exceptional educational experiences. Please review our refund policy below.

1. Eligibility

You may request a refund if:

You were charged twice for the same course
You couldn't access the course due to a verified technical issue on our end
A course was canceled or significantly misrepresented

Refunds are NOT applicable for:

Course dissatisfaction (if more than 20% of the content was consumed)
Change of mind after purchase
Completed courses or certificates already issued

2. Refund Process

To request a refund:

1

Email us at [email protected] with the subject line "Refund Request"

2

Include the following information in your email:

  • • Transaction details (order ID, payment method)
  • • Your user ID or account email
  • • Detailed reason for the refund request

3. Timeline

Processing Time

Refunds will be processed within 7–10 working days once approved.

The refund amount will be credited to your original payment method.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us.

Contact Support